Shipping policy

# Shipping Policy

Last Updated: July 2026

At Rizroma, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy below before placing your order.

## Order Processing

- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation message with tracking details (where available).

## Shipping Time

Estimated delivery times:

- Pakistan: 2–5 Business Days

Delivery times may vary depending on your location, weather conditions, public holidays, or courier service delays.

## Shipping Charges

- Shipping charges are calculated at checkout.
- Free shipping promotions may be offered on selected products or during promotional campaigns.

## Order Tracking

Once your order has been dispatched, tracking information will be shared via email or SMS whenever available.

## Delivery Information

Please ensure that your shipping address, phone number, and recipient details are accurate before completing your order. Rizroma is not responsible for delays or failed deliveries caused by incorrect shipping information provided by the customer.

## Delayed Deliveries

Although we strive to deliver every order on time, unexpected courier delays, weather conditions, or other unforeseen circumstances may affect delivery schedules. We appreciate your patience in such situations.

## Damaged or Missing Items

If your package arrives damaged or any item is missing, please contact us within 48 hours of receiving your order. Kindly include your order number along with clear photos of the package and product so our support team can assist you promptly.

## International Shipping

International shipping availability depends on your location. Delivery times and shipping charges may vary for international orders.

## Contact Us

If you have any questions regarding shipping or your order, please contact us.

Email: Rizromafashtion@gmail.com

Phone: +92 370 6314510